Dear team,
Kindly ask you to change Account Name Latin Capture to 'Federal Treasury' for this account and change address to
Ильинка ул., д. 7, Москва, Россия 109097
as well.
Thanks in advance,
Maria
читать дальшеHi Maria
Please correct me if i am wrong:
For MDCP ID:158241601
You want us to change the account name to "Federal Treasury" and change the address to Ильинка ул., д. 7, Москва, Россия 109097
Should we set it to "Federal Treasury" in english.
Kindly confirm. or else let me meknow how to proceed
Thanks
Hello, @Aabid Hussain!
Pls, change only "Account Name Latin Capture" . "Account name" field should be remained in local language.
Regarding address - that's correct. Customer changed address to Ильинка ул., д. 7, Москва, Россия 109097 . Pls, reflect it in account details. Just in case - english variant is 109097 Russia Moscow Ilyinka st., bld. 7 .
Hi Maria,
if you want us to change the account name, kindly provide us the account name and if it should be changed in local language(russian) then please provide the account name in russain language .
Thanks.
My answer is
Account Name
Федеральное Казначейство
Account Name Latin Capture
Federal Treasury
После чего мне пишут простыню какой-то хуйни! Далее я пишу чуваку с другой команды, блин, помоги пожалуйста, не могу больше слов найти чтобы объяснить этому тупому индусу что я хочу! И то, как справился он...
Mirciu, Razvan 11:15 AM
Hi
regarding case
00053800
i moved it back to Back office SFDC queue
did you know Maria is country SME for Russia?
Hussain, Aabid 11:17 AM
yes i know, but there was bit of mismatched information
Mirciu, Razvan 11:17 AM
she is preapproved to make any change on any Russia account
Hussain, Aabid 11:17 AM
Do we need to change the name for this account
Mirciu, Razvan 11:17 AM
not the name
the latin name
it is not in LATIN
Account Name Latin Capture Федеральное Казначейство
see?
Mirciu, Razvan 13:25
also she needs to add some info to the address
please note that we need to add the building for the addres
"bld 9"
Hussain, Aabid 11:20 AM
I think she gave this name "
Федеральное Казначейство
"
Mirciu, Razvan 11:21 AM
no
Hussain, Aabid 11:21 AM
for this we have to set it as "
Latin Capture
Federal Treasury
"
Mirciu, Razvan 11:21 AM
yes
Hussain, Aabid 11:21 AM
am i right?
Mirciu, Razvan 11:22 AM
yes
Hussain, Aabid 11:23 AM
give me a minute
Mirciu, Razvan 11:23 AM
the LATIN NAME will be "Federal Treasury"
also please make the request for D&B to add the building to their address
Я просто плакалЪ! Как это прекрасно! Теперь хоть понятно как надо с индусами общаться)
Эхх... А раньше мы могли локально руками поменять все, что нам надо((